Financial health platforms

We revolutionize the way you offer your solutions.

Brighten up your banking

Let’s be honest: Banking is a dull topic for most customers.

All people want to do is finish their online banking tasks quickly and then close the webpage or the app. They have no time for a bank’s homepage, they don’t come into the bank anymore, and advisors are stuck chasing customers with annoying cold calls. 

The idea: let customers complete their financial health coverage like a jigsaw puzzle or sticker album – in a gamified and engaging way! You’ll be impressed by both the impact on customers’ financial health and the cross-buying behaviour of customers via digital channels.

Our thinking

In today’s world, the best digital designs and concepts win.

The modern customer is used to having an array of interesting options at their fingertips, and they expect no less of their banking app.

A platform will truly take off when it incorporates powerful techniques from design thinking and behavioral psychology, especially gamification. But details matter. Behavioral effects can have a very strong impact, and they can also backfire.

We create digital platforms that integrate the right triggers in the right way.

our thinking

Get customers excited about their finances

01

Deliver a holistic financial health check at the click of a button

02

Switch from product-centric to customer-centric focus

03

Trigger customers’ attention using the insights from behavioral economics

04

Give personalized recommendations using smart data algorithms for the next best action

05

Give customers individualized arguments on why it’s important to close the financial health gaps

06

Create connected and personal experiences and generate feedback about customers‘ interest

Solve the cross-selling mystery

We help banks achieve cross-selling (or better: cross-buying) numbers they’ve never seen before by converting the generated interest into end-to-end digital sales successes or sales impulses for an omni-channel sales approach. With the help of big data and machine learning, we develop hundreds of successful sales stories and personal recommendations that can be used on the financial health platform or other sales channels in the future.

The higher the average number of used products per customer, the higher customer retention and the lower price sensitivity is.

cross-selling
1.46

More products used per customers within two years

100%

Increase in sales for some products

:)

Happy customers. Happier advisors.

Simon-Kucher is the market leader in digital financial health platforms

As trusted advisors to banks of all sizes, we understand what it takes to grow in today’s challenging market. We can help you understand how your customers really think and increase loyalty toward your bank’s own products.

We have helped over 60 banks develop innovative financial health platforms that bring out the collector in every customer. There are hundreds of triggers and nudging effects in behavioral economics – we know them all.

Make comprehensive financial health a reality, and cross-selling no longer a worry. Reach out to our experts today!

Contact our experts in your region

Partner
Hamburg, Germany
Partner
Copenhagen, Denmark
Partner
Hong Kong, China & Singapore, Singapore
Partner
London, UK
Director
Istanbul, Turkey
Senior Director
Madrid, Spain
Partner
Chicago, USA
Senior Director
Milan, Italy
Senior Advisor
Paris, France
Contact us

Our experts are always happy to discuss your issue. Reach out, and we’ll connect you with a member of our team.